PRIVACY POLICY- GOOD LUCK

Effective Date: June 17, 2026

1. Who We Are

2. Information We Collect

We may collect information directly from you, automatically through your use of the Services, and from third-party providers.

A. Information You Provide

When creating an account, purchasing services, or interacting with the platform, we may collect:

• Name or nickname
• Email address
• Password (encrypted)
• Date of birth
• Time of birth
• Place of birth
• Gender (optional)
• Language preferences
• Country of residence
• Customer support communications
• User-submitted prompts and questions
• Profile information

B. AI Reading Information

To generate personalized readings and analyses, users may voluntarily submit:

• Birth information
• Relationship information
• Compatibility information
• Personal preferences
• Questions submitted to AI systems

Such information may be processed by artificial intelligence systems to generate personalized content.

C. Payment Information

Payments may be processed through third-party payment providers such as:

• Stripe
• Apple
• Google
• PayPal
• Other authorized processors

We do not store complete credit card information.
We may receive limited transaction information, including:

• Payment status
• Subscription status
• Transaction identifiers
• Purchase history

D. Automatically Collected Information

When you use the Services, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Language settings
• Device identifiers
• Session information
• Usage logs
• Clickstream data
• Crash reports
• Referral URLs

E. Cookies and Similar Technologies

We use cookies, pixels, SDKs, and similar technologies to:

• Authenticate users
• Maintain sessions
• Improve performance
• Analyze usage
• Personalize experiences
• Prevent fraud

For additional information, please review our Cookie Policy.

3. How We Use Information

We use personal information for the following purposes:

Service Delivery

• Create and manage accounts
• Generate AI-powered readings
• Deliver personalized content
• Process purchases and subscriptions

Operations

• Improve platform performance
• Develop new features
• Analyze user behavior
• Conduct internal research

Security

• Detect fraud
• Prevent abuse
• Maintain system integrity
• Protect users and the platform

Communications

• Send service notifications
• Respond to inquiries
• Provide customer support
• Deliver transactional communications

Legal Compliance

• Comply with applicable laws
• Respond to legal requests
• Enforce agreements

4. AI Processing

GOOD LUCK uses artificial intelligence systems to provide personalized content.
Information submitted by users may be processed by:

• Proprietary AI systems
• Cloud-based AI providers
• Machine learning infrastructure
• Automated analysis tools

AI-generated outputs are produced automatically and may be stored to improve service quality, security, and user experience.
We do not use your personal information to train public AI models without your consent.
Where required by applicable law, we will obtain consent before processing personal information for personalized AI-generated content.

5. Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

Consent

When you voluntarily provide information or consent to processing.

Contract Performance

To provide the Services requested by you.

Legal Obligations

To comply with applicable laws and regulations.

Legitimate Interests

To improve services, prevent fraud, secure systems, and operate our business.

6. Sharing of Information

We do not sell personal information.
We may share information with:

Service Providers

• Cloud hosting providers
• Payment processors
• Analytics providers
• Email providers
• Customer support providers

Professional Advisors

• Lawyers
• Auditors
• Accountants
• Consultants

Business Transactions

If we are involved in:

• Merger
• Acquisition
• Asset sale
• Investment transaction
• Corporate restructuring

Legal Requirements

When required to:

• Comply with law
• Respond to lawful requests
• Protect rights and safety
• Investigate fraud

7. International Data Transfers

The Services may be operated from the Republic of Korea and other jurisdictions.
Your information may be transferred to, stored in, or processed in countries outside your country of residence.
By using the Services, you acknowledge and consent to such transfers where permitted by applicable law.

8. Data Retention

We retain personal information only as long as necessary for:

• Providing Services
• Maintaining accounts
• Fulfilling contractual obligations
• Resolving disputes
• Enforcing agreements
• Complying with legal requirements

Retention periods may vary depending on the type of information and applicable legal obligations.

9. Account Deletion

You may request deletion of your account at any time.
Upon verified request, we will delete or anonymize personal information unless retention is required by:

• Applicable law
• Accounting obligations
• Security investigations
• Fraud prevention
• Dispute resolution

Some information may remain in backups for a limited period.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access personal information
• Correct inaccurate information
• Delete personal information
• Restrict processing
• Object to processing
• Withdraw consent
• Request portability of data
• Lodge a complaint with a competent data protection authority

To exercise these rights, please contact: [email protected]
We may verify your identity before processing requests.

11. International Privacy Rights

Depending on your country, state, or region of residence, you may be entitled to privacy rights under applicable laws.
GOOD LUCK will make reasonable efforts to honor valid privacy requests in accordance with applicable laws and regulations.

12. Children's Privacy

The Services are not intended for children under thirteen (13) years of age.
We do not knowingly collect personal information from children under thirteen.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
Parents or guardians who believe a child has provided information may contact us.

13. Security Measures

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information.
These measures may include:

• Encryption
• Access controls
• Authentication systems
• Monitoring systems
• Security reviews

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Third-Party Services

The Services may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or policies of third parties.
Users should review the privacy policies of third-party services independently.

15. Marketing Communications

If you consent, we may send:

• Newsletters
• Product updates
• Promotional offers
• Marketing communications

You may unsubscribe at any time by:

• Clicking the unsubscribe link
• Updating account settings
• Contacting us directly

Transactional and service-related communications may continue even if marketing communications are disabled.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
For material changes, we will provide notice through the Services, website, email, or other reasonable means at least thirty (30) days before the changes become effective where required by law.
Continued use of the Services after the effective date constitutes acceptance of the revised Privacy Policy.

17. Contact Information